 303 West Loop 281--Suite 110 Longview,Texas 75605 -- To avoid phone wait time, please send all orders via internet through our secure server site www.bbhats.com. Please e-mail us all questions and replies, e-mails are answered promptly 8:15AM to 5:30 PM CST M-F. Office Hours Phone 9903) 295-3743 9:00-5:00 CST M-F sales@bbhats.com Pros Choice Athletic Stores Inc. was founded in 1991 as a specialty retailer providing our customers with fan-gear for their favorite Pro or College team. Originally located in mall based stores in Texas and Louisiana our first online fan-gear store opened in 1998 as Gametimeusa.Com became the first part of our online enterprises so that we could expand our sales to a nationwide audience, we then opened AllProFootballJerseys.Com in 2000 to better serve our NFL customers, the following year we opened AllAmericanCollegeJerseys.Com. and then in 2002 we opened Baseball Caps & Hats Of America.Com. for our MLB Fans. At the same time we opened our own fulfillment center in Longview, Texas so we could better take care of our customer base ourselves and not depend upon outside sources to fulfill our orders. We strive to offer our customers the best products and service we can and do our best to make their online shopping experience as easy and safe as possible. Thank you for visiting our site and feel free to contact us if you have any questions or concerns. All orders received by 2PM CST IF IN stock should ship (not be delivered) on the same business day of the receipt of your order. Please allow 2-5 business days (no Saturday or Sunday delivery) for delivery of your package after we ship in the lower 48 states. Please allow 7-10 business days in Alaska and Hawaii for delivery of you order via the US Postal Service. If your order is on backorder you will be notified by E-mail about the approximate shipping date and your credit card will not be billed until the order is shipped. We will never substitute one item for another unless you request it. Each time an order is placed, an approval code (hold) will be placed on your account for the amount of the order. In order to process your order the billing address you enter MUST match the address your credit card company has on file for you. If the address does not match, we will hold the order and e-mail to let you know. Once we receive the correct address, a second approval code (hold) may then be placed on your account for the amount of the order. If you are using a DEBIT CARD, please be aware it usually takes 24 hours to 15 days for a bank to remove an approval code. We reserve the right to sell or ship to anyone. Our receiving of an order does not mean that the order is accepted. Orders are accepted when the final charge is made to the credit card. We no longer ship or bill international. APO and FPO orders are sent at a flat rate of $4.95, please select the (APO-Military) scroll bar as your shipping method and the order will be sent by US Mail Service which usually takes 7-10 business days for delivery. Sorry we cannot send 2-day or 3-day air by US Mail. We can only ship a maximum of $100.00 by US Mail to FPO and APO addresses. We are retail only, we do not wholesale. We cannot ship or bill to PMB boxes or college dorms. Only credit card holders can place orders. If shipping to the card holder address, the card holders name must appear as the ship to person. Your satisfaction is money back guaranteed; if you need to exchange or return any item, please return it within 45 days of purchase with your instructions, we will recharge your card $2.95 for reshipping. If your purchase is returned within 45 days of your order date we will gladly exchange or refund (less initial shipping costs) your purchase. We regret that we cannot accept worn or laundered items for exchange. We do not now and never will give or sell any information that you have given us to any party. Our secure server software (SSL) is among the finest available today for secure transactions over the Internet. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the internet. All items received by 2PM CST IF IN stock should ship (not be delivered) on the same business day of the receipt of your order. Please allow 2-5 business days (no Saturday or Sunday delivery) for delivery of your package after we ship in the lower 48 states. Please allow 7-10 business days in Alaska and Hawaii for delivery of you order via the US Postal Service. If your order is on backorder you will be notified by E-mail about the approximate shipping date and your credit card will not be billed until the order is shipped. We will never substitute one item for another unless you request it. Please select UPS ground freight when shipping to an APO. All packages are shipped by UPS Ground Delivery (Continental USA only) or Two-Day Air and 3-Day Air (Continental USA only). Street addresses are required (no PO Boxes) for UPS. All orders to Alaska and Hawaii are shipped by the United States Postal Service.
Orders shipped to addresses in Texas will be assessed a sales tax of 8.25%. We gladly accept Visa, MasterCard, American Express, and Discover. Baseball Caps & Hats Of America 303 West Loop 281 Suite 110 Longview, Texas 75605 (903) 295-3743 8:30-5:30 M-F CST Fax (903) 758-1410 www.bbhats.com  | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||